Marketing Basics

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  • Description
  • Curriculum
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Introduction

  1. Course Objectives

Module 1

  1. What is Marketing?
  2. What is a Market?
  3. Marketing is Not Selling
  4. Understanding Customer Needs
  5. Defining Your Product or Service
  6. Knowledge Check

Module 2

  1. Common Marketing Types (I)
  2. Direct Marketing
  3. Active Marketing
  4. Incoming Marketing
  5. Outgoing Marketing
  6. Knowledge Check

Module 3

  1. Common Marketing Types (II)
  2. Guerrilla Marketing
  3. B2B Marketing
  4. B2C Marketing
  5. Promotional Marketing
  6. Knowledge Check

Module 4

  1. The Marketing Mix
  2. Product
  3. Price
  4. Promotion
  5. Place
  6. Knowledge Check

Module 5

  1. Communicating the Right Way
  2. The Marketing Pitch
  3. Sell Value, Not the Price
  4. Fun and Entertaining is Powerful
  5. Choosing the Right Media
  6. Knowledge Check

Module 6

  1. Customer Communications
  2. Give Your Customers a Voice
  3. It’s Not About You, It’s About Them
  4. Every Interaction Counts
  5. Answer Questions Honestly
  6. Knowledge Check

Module 7

  1. Marketing Goals
  2. Brand Switching
  3. Repeat Purchases
  4. Brand Loyalty
  5. Inform and Educate
  6. Knowledge Check

Module 8

  1. The Marketing Funnel
  2. Awareness
  3. Interest
  4. Desire
  5. Action
  6. Knowledge Check

Module 9

  1. Marketing Mistakes (I)
  2. Not Taking Social Media Seriously
  3. Not Having a USP
  4. Cross Cultural and International Translations
  5. Not Building a Relationship
  6. Knowledge Check

Module 10

  1. Marketing Mistakes (II)
  2. Not Having a Plan
  3. Aiming at Everyone
  4. Not Tracking Metrics
  5. Not Listening to Your Customers
  6. Knowledge Check

Assessment

  1. Post-Test
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