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Module 1: Getting Started Workshop Objectives Module 2: What is Customer Service? Support vs. Service Who Participates? Metrics Trends Case […]
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Introduction Course Objectives Module 1 Succession Planning Vs. Replacement Planning What is Business Succession Planning? What Is Replacement Plan...
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Introduction Course Objectives Module 1 Defining Coaching and Mentoring What is Coaching? What is Mentoring? Introducing the G.R.O.W. Model Knowled...
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Introduction What Is Time Management? Working Smarter, Not Harder What’s Involved in Time Management? TRACKING AND ANALYZING YOUR TIME How […]
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