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Generation Gaps

Welcome to the Generation Gaps course. The workplace can present challenges to management in terms of handling the different generations ... Show more
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  • Description
  • Curriculum
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Introduction

  1. Course Objectives

Module 1

  1. History
  2. What Generations Exist in the Workplace
  3. What Defines a Generation
  4. What This Means in the Workplace
  5. Knowledge Check

Module 2

  1. Traditionalist
  2. Their Background
  3. Their Character
  4. Their Working Style
  5. Knowledge Check

Module 3

  1. Baby Boomers
  2. Their Background
  3. Their Character
  4. Their Working Style
  5. Knowledge Check

Module 4

  1. Generation X
  2. Their Background
  3. Their Character
  4. Their Working Style
  5. Knowledge Check

Module 5

  1. Generation Y
  2. Their Background
  3. Their Character
  4. Their Working Style
  5. Knowledge Check

Module 6

  1. Generation Z
  2. Their Background
  3. Their Character
  4. Their Working Style
  5. Knowledge Check

Module 7

  1. Differences Between
  2. Background
  3. Attitude
  4. Working Style
  5. Life Experience
  6. Knowledge Check

Module 8

  1. Finding Common Ground
  2. Adopting a Communication Style
  3. Creating an Affinity Group
  4. Sharing Knowledge
  5. Knowledge Check

Module 9

  1. Conflict Management (I)
  2. Younger Bosses Managing Older Workers
  3. Avoid Turnovers With a Retention Plan
  4. Breaking Down the Stereotypes
  5. Knowledge Check

Module 10

  1. Conflict Management (II)
  2. Embrace the Hot Zone
  3. Treat Each Other as a Peer
  4. Create a Succession Plan
  5. Knowledge Check

Assessment

  1. Post Test
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Course details
Lectures 1
Level Intermediate

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