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A Manager's Guide to Resolving Team Conflict
In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements
...
into opportunities for constructive dialogue, change, and new understanding.
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Instructor
admin
Category
New Courses
Description
Curriculum
Reviews
Fundamentals
Rethinking the Role of Conflict at Work
Understanding Why Conflict Happens
Common Ways We Respond to Conflict
Assess Your Approach
Approach #1: Avoid
Approach #2: Appease
Approach #3: Compete
Approach #4: Bargain
Approach #5: Collaborate
Which Approach Is Best?
Resolving Conflict Effectively
Steps to Mediating Conflict Between Employees
What to Do When Conflict Turns Into Abuse
How to Respond to an Angry Employee
Conclusion
Do’s and Don’ts
Summary
1
A Manager's Guide to Resolving Team Conflict
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$22
One Time Payment
Available in this plans:
Monthly Plan
$17/Month
Annual Plan
$143/Year
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Course details
Lectures
1
Level
Intermediate
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