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Revolutionize Corporate Learning with Corporate Learning Online

96% Accurate. No Seat Licenses. No Long-Term Contracts. Just Results.
Review 20x More Calls While Cutting QA Costs by 70-80%.

Is Manual QA Holding
You Back?

Outdated processes waste time, miss critical calls, and slow down performance

OttoQa scores more calls, uncovers performance gaps, and gives you the data to coach
smarter—all at 70–80% less cost.

How OttoQa
Solves Your Problems

Insights into Agent & Customer Behavior

Go beyond basic QA. OttoQa analyzes every interaction to uncover deep insights into both agent performance and customer insights . Identify coaching opportunities, spot trends, and learn about customer behavior

96% Accuracy

Our AI delivers 96% accurate call scoring, providing consistent, data-backed feedback without the need for seat licenses. Achieve reliable, unbiased QA that helps improve agent performance and customer satisfaction.

Unlock 20x More QA Coverage at 70–80% Less Cost

OttoQa empowers you to score 20x more interactions than traditional QA methods while cutting costs by 70–80%. Expand your QA reach, review more calls, and improve performance without increasing your team or budget.

More Than Just a Score Every Evaluation Delivers Actionable Insights

OttoQa’s AI doesn’t just check boxes. Each evaluation gives you the data you need to coach
smarter, improve performance, and boost customer satisfaction.

Key Insights Included in Every Evaluation

  • Overall Performance Score: See agent performance at a glance with detailed scoring breakdowns.
  • Agent Strengths & Improvement Areas: Know exactly what your agents are doing well and where they can improve.
  • Customer & Agent Sentiment Analysis: Understand the emotional tone of every interaction.
  • Detailed Call Summary: Get a concise overview of key moments in the call.
  • Question-Level Scoring: Drill down into specific behaviors like greeting, issue resolution, etiquette, and closing.
  • Real-Time Feedback: Actionable insights delivered in under a minute, so you can coach in the moment.

Trusted by Contact Centers
Worldwide

How OttoQa Helps You Succeed

Save Time with AI Automation

OttoQa automates manual QA processes, such as call scoring and feedback generation, so your team can focus on improving customer experiences and driving strategic initiatives.

Ensure Consistent Feedback

Deliver expert-level feedback with 95% accuracy, ensuring your agents receive consistent, actionable insights to improve performance and customer satisfaction.

Gain Real-Time Insights

Access real-time analytics on call performance, customer sentiment, and agent efficiency, empowering you to make data-driven decisions and address issues proactively.

Frequently Asked Questions

What is OttoQa?

OttoQa is an AI tool for contact centers. It automates call scoring and gives feedback to improve agent performance.

OttoQa is 95% accurate, matching expert-level QA standards

Yes, Otto QA integrates easily with your existing tools and processes.

OttoQa analyzes calls in less than a minute, even for long calls.

OttoQa offers monthly pricing based on call volume, with no per-seat fees. Contact us for a custom quote.

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