Introduction:
- Course Objectives
Module 1:
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Setting Up Your Virtual Team (I)
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Choose Self-Motivated People with Initiative
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Face to Face Meetings at First (Kick-off Meeting)
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Diversity Will Add Value
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Experienced with Technology
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Knowledge Check
Module 2:
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Setting Up Your Virtual Team (II)
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Personality Can Count as Much as Skills
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Rules of Engagement
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Setting up Ground Rules
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Icebreakers and Introductions
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Knowledge Check
Module 3:
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Virtual Team Meetings
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Scheduling Will Always Be an Issue
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Create a Clear Objective and Agenda
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Solicit Additional Topics in Advance
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Discourage Just Being a Status Report
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Knowledge Check
Module 4:
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Communication (I)
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Early and Often
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Rules of Responsiveness
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Face to Face When Possible
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Choose the Best Tool
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Knowledge Check
Module 5:
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Communication (II)
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Be Honest and Clear
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Stay in Constant Contact
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Don’t Make Assumptions
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Set Up Email Protocols
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Knowledge Check
Module 6:
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Building Trust
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Trust Your Team and They Will Trust You
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Beware of “Us vs. Them” Territorial Issues
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Share Best Practices
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Create a Sense of Ownership
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Knowledge Check
Module 7:
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Cultural Issues
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Respect and Embrace Differences
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Be Aware of Different Work Styles
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Know Your Team Members Cultural Background
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Dealing with Stereotypes
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Knowledge Check
Module 8:
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To Succeed With a Virtual Team
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Set Clear Goals
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Create Standard Operating Procedures (SOPs)
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Build a Team Culture
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Provide Timely Feedback
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Knowledge Check
Module 9:
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Dealing With Poor Team Players
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Manage Their Results, Not Their Activities
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Be Proactive, Not Reactive
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Check In Often
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Remove Them
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Knowledge Check
Module 10:
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Choosing the Right Tools
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Communication Software
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Collaboration and Sharing Tools
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Project Management Software
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Use What Works for You and Your Team
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Knowledge Check
- Post-Test