Virtual Team Building and Management

Virtual teams are growing in popularity since many companies continue to grow and expand in different areas. But sometimes learning to manage a team that we can’t physically see every day can be difficult.

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  • Course Objectives

Module 1:

  • Setting Up Your Virtual Team (I)

  • Choose Self-Motivated People with Initiative

  • Face to Face Meetings at First (Kick-off Meeting)

  • Diversity Will Add Value

  • Experienced with Technology

  • Knowledge Check

Module 2:

  • Setting Up Your Virtual Team (II)

  • Personality Can Count as Much as Skills

  • Rules of Engagement

  • Setting up Ground Rules

  • Icebreakers and Introductions

  • Knowledge Check

Module 3:

  • Virtual Team Meetings

  • Scheduling Will Always Be an Issue

  • Create a Clear Objective and Agenda

  • Solicit Additional Topics in Advance

  • Discourage Just Being a Status Report

  • Knowledge Check

Module 4:

  • Communication (I)

  • Early and Often

  • Rules of Responsiveness

  • Face to Face When Possible

  • Choose the Best Tool

  • Knowledge Check

Module 5:

  • Communication (II)

  • Be Honest and Clear

  • Stay in Constant Contact

  • Don’t Make Assumptions

  • Set Up Email Protocols

  • Knowledge Check

Module 6:

  • Building Trust

  • Trust Your Team and They Will Trust You

  • Beware of “Us vs. Them” Territorial Issues

  • Share Best Practices

  • Create a Sense of Ownership

  • Knowledge Check

Module 7:

  • Cultural Issues

  • Respect and Embrace Differences

  • Be Aware of Different Work Styles

  • Know Your Team Members Cultural Background

  • Dealing with Stereotypes

  • Knowledge Check

Module 8:

  • To Succeed With a Virtual Team

  • Set Clear Goals

  • Create Standard Operating Procedures (SOPs)

  • Build a Team Culture

  • Provide Timely Feedback

  • Knowledge Check

Module 9:

  • Dealing With Poor Team Players

  • Manage Their Results, Not Their Activities

  • Be Proactive, Not Reactive

  • Check In Often

  • Remove Them

  • Knowledge Check

Module 10:

  • Choosing the Right Tools

  • Communication Software

  • Collaboration and Sharing Tools

  • Project Management Software

  • Use What Works for You and Your Team

  • Knowledge Check


  • Post-Test

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