Ten Soft Skills You Need

Module 1:

• What Are Soft Skills?

• Definition of Soft Skills

• Empathy and the Emotional Intelligence Quotient

• Professionalism

• Learned vs. Inborn Traits

• Knowledge Check

Module 2:

• Communication

• Ways We Communicate

• Improving Nonverbal Communication

• Listening

• Openness and Honesty

• Knowledge Check

Module 3:

• Teamwork

• Identifying Capabilities

• Get Into Your Role

• Learn the Whole Process

• The Power of Flow

• Knowledge Check

Module 4:

• Problem-Solving

• Define the Problem

• Generate Alternative Solutions

• Evaluate the Plans

• Implementation and Re-Evaluation

• Knowledge Check

Module 5:

• Time Management

• The Art of Scheduling

• Prioritizing

• Managing Distractions

• The Multitasking Myth

• Knowledge Check

Module 6:

• Attitude and Work Ethic

• What Are You Working For?

• Caring for Others vs Caring for Self

• Building Trust

• Work Is Its Own Reward

• Knowledge Check

Module 7:

• Adaptability/Flexibility

• Getting Over the Good Old Days Syndrome

• Changing to Manage Process

• Changing to Manage People

• Showing You’re Worth Your Weight in Adaptability

• Knowledge Check

Module 8:

• Self-Confidence (Owning It)

• Confident Traits

• Self-Questionnaire

• Surefire Self-Confidence Building Tactics

• Build Up Others

• Knowledge Check

Module 9:

• Ability to Learn

• Wow, You Mean I’m Not Perfect?

• Listen with an Open Mind

• Analyze and Learn

• Clear the Air and Don’t Hold Any Grudges

• Knowledge Check

Module 10:

• Networking

• Redefine Need

• Identifying Others’ Interests

• Reach Out

• When to Back Off

• Knowledge Check