Performance Management

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others.

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Introduction:

  • Course Objectives

Module 1:

  • The Basics (I)

  • What is Performance Management?

  • How Does Performance Management Work?

  • Tools

  • Case Study

  • Knowledge Check

Module 2:

  • The Basics (II)

  • Three Phase Process

  • Assessments

  • Performance Reviews

  • Knowledge Check

Module 3:

  • Goal Setting

  • SMART Goal Setting

  • Specific Goals

  • Measurable Goals

  • Attainable Goals

  • Realistic Goals

  • Timely Goals

  • Monitoring Results

  • Knowledge Check

Module 4:

  • Establishing Performance Goals

  • Strategic Planning

  • Job Analysis

  • Setting Goals

  • Motivation

  • Knowledge Check

Module 5:

  • 360-degree Feedback

  • What is 360-degree Feedback?

  • Vs. Traditional Performance Reviews

  • The Components

  • Knowledge Check

Module 6:

  • Competency Assessments

  • Competency Assessment Defined

  • Implementation

  • Final Destination

  • Knowledge Check

Module 7:

  • Kolb’s Learning Cycle

  • Experience

  • Observation

  • Conceptualization

  • Experimentation

  • Knowledge Check

Module 8:

  • Motivation

  • Key Factors

  • The Motivation Organization

  • Identifying Personal Motivators

  • Evaluating and Adapting

  • Knowledge Check

Module 9:

  • The Performance Journal

  • Record Goals and Accomplishments

  • Linking With Your Employees or Managers

  • Implementing a Performance Coach

  • Keeping Track

  • Knowledge Check

Module 10:

  • Creating a Performance Plan

  • Goals

  • Desired Results

  • Prioritization

  • Measure

  • Evaluation

  • Knowledge Check

Assessment:

  • Post Test

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