Coaching and Mentoring

This workshop focuses on how to better coach your employees toward a higher performance. Coaching is a process of relationship building and setting goals.

1 student enrolled

Introduction:

  • Course Objectives

Module 1:

  • Defining Coaching and Mentoring

  • What is Coaching?

  • What is Mentoring?

  • Introducing the G.R.O.W. Model

  • Knowledge Check

Module 2:

  • Setting Goals

  • Goals in the Context of GROW

  • Identifying Appropriate Goal Areas

  • Setting SMART Goals

  • Knowledge Check

Module 3:

  • Understanding the Realities

  • Getting a Picture of Where You Are

  • Identifying Obstacles

  • Exploring the Past

  • Knowledge Check

Module 4:

  • Developing Options

  • Identifying Paths

  • Choosing Your Final Approach

  • Structuring a Plan

  • Knowledge Check

Module 5:

  • Wrapping it All Up

  • Creating the Final Plan

  • Identifying the First Step

  • Getting Motivated

  • Knowledge Check

Module 6:

  • The Importance of Trust

  • What is Trust?

  • Trust and Coaching

  • Building Trust

  • Knowledge Check

Module 7:

  • Providing Feedback

  • The Feedback Sandwich

  • Providing Constructive Criticism

  • Encouraging Growth and Development

  • Knowledge Check

Module 8:

  • Overcoming Roadblocks

  • Common Obstacles

  • Re-evaluating Goals

  • Focusing on Progress

  • Knowledge Check

Module 9:

  • Reaching the End

  • How to Know When You’ve Achieved Success

  • Transitioning the Coachee

  • Wrapping it All Up

  • Knowledge Check

Module 10:

  • How Mentoring Differs from Coaching

  • The Basic Differences

  • Blending the Two Models

  • Adapting the GROW Model for Mentoring

  • Focusing on the Relationship

  • Knowledge Check

Assessment:

  • Post-Test

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