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Workplace Communication Basics

What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication ... Show more
  • Description
  • Curriculum
  • Reviews

Introduction

  1. Why Communication Matters
  2. How to Use Verbal, Nonverbal, and Written Communication

VERBAL COMMUNICATION

  1. Improving Your Verbal Communication Skills
  2. Starting a Conversation
  3. Strategies for Effective Listening
  4. Asking Closed Versus Open Questions
  5. Ending a Conversation Positively

Written communication

  1. Improving Your Business Writing Skills
  2. How to Write with Purpose
  3. Choosing the Right Medium
  4. Writing for Your Audience
  5. How to Structure Your Writing
  6. How to Improve Your Grammar, Spelling, and Punctuation
  7. How to Edit and Proofread Your Work

CONCLUSION

  1. Quiz
  2. Summary
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Course details
Lectures 1
Level Intermediate

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