Civility In The Workplace
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Description
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Curriculum
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Reviews
Module 1: Getting Started
Module 2: Introduction
- What is Uncivil Behavior?
- Three Reasons Why You Should Be Civil
- Dealing with Difficult Personalities
- Cost and Rewards
- Case Study
Knowledge Check Questions
- Which of the following behaviors can be considered uncivil?
- Which of the following is not true about civility?
- True or False: If you are good at what you do, civility does not matter.
- Which of the following is a good reason to practice civility?
- True or False: The best way to treat a co-worker is with absolute honesty, regardless of their feelings.
- What does this statement mean: “Civility sets the tone for a positive workplace”?
Module 3: Effective Work Etiquette
- Greetings
- Respect
- Involvement
- Being Politically Correct
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