Module 1:

• Getting Started
• Workshop Objectives

Module 2:

• Preparing for Change
• Defining your Strategy
• Defining your Strategy Can’t
• Building the Team
• Case Study

Module 3:

• Identifying the WIFM
• What’s in it for Me?
• Building Support
• Case Study

Module 4:

• Understanding Change
• Influences on Change
• Common Reactions to Change
• Tools to Help the Change Process
• Case Study

Module 5:

• Leading and Managing the Change
• Preparing and Planning
• Delegating
• Keep the Lines of Communication Open
• Coping with Pushback
• Case Study

Module 6:

• Gaining Support
• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting
• Case Study

Module 7:

• Making it all Worthwhile
• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits
• Case Study

Module 8:

• Using Appreciative Inquiry
• The Four Stages
• The Four Stages (Cont’d)
• The Four Stages (Cont’d)
• The Purposes of Appreciative Inquiry
• Examples and Case Studies
• Examples and Case Studies (Cont’d)
• Examples and Case Studies (Cont’d)
• Case Study

Module 9:

• Bringing People to Your Side
• A Dash of Emotion
• Plenty of Facts
• Case Study

Module 10:

• Building Resiliency
• What is Resiliency?
• Why is it Important?
• Five Easy Steps For the Leader and the Individual
• Case Study

Module 11:

• Building Flexibility
• What is Flexibility?
• Why is it Important?
• Five Easy Steps For the Leader and the Individual
• Case Study

Module 12:

• Wrapping Up