Introduction:
- Course Objectives
Module 1:
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What is Unconscious Bias?
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Definition
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How Does it Work?
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Triggers
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Impact
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Knowledge Check
Module 2:
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Types of Unconscious Bias I
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Affinity Bias
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Halo Effect
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Attribution Bias
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Confirmation Bias
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Knowledge Check
Module 3:
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Types of Unconscious Bias II
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Horns Effect
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Contrast Effect
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Beauty Bias
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Height Bias
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Knowledge Check
Module 4:
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Types of Unconscious Bias III
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Conformity Bias
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Gender Bias
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Name Bias
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Ageism Bias
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Knowledge Check
Module 5:
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Effects on Company
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Recruitment
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Employee Turnover & Low Morale
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Decreased Productivity
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Reputation
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Knowledge Check
Module 6:
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Mitigating Unconscious Bias
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Set Expectations
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Get Feedback
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Encourage Participation
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Train Employees
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Knowledge Check
Module 7:
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Training
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What to Include?
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Who Should Be Trained?
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How to Conduct
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Check For Understanding
-
Knowledge Check
Module 8:
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Promote Inclusion
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Educate
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Celebrate Differences
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Listen to Employees
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Fortify Anti-Discrimination Policies
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Knowledge Check
Module 9:
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Benefits
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Workplace Culture
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Ethical
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Financial
-
Legal
-
Knowledge Check
Module 10:
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Handling Complaints
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Gather Information
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Evaluate Credibility of Complaint
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Interview Those Involved
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Take Action Against Offender
-
Knowledge Check
- Post Test