Office Politics for Managers

Office politics, or work politics, are the strategies and procedures that employees use to function and advance in a work setting. It is important for managers to learn and understand the office environment and the employees that make it tick.

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Introduction:

  • Course Objectives

Module 1:

  • New Hires

  • Company Core Values

  • Building Relationships

  • Encourage Respect

  • Setting Ground Rules

  • Knowledge Check

Module 2:

  • It’s About Interacting and Influencing

  • Dealing with Different Personalities

  • Build a Culture of Collaboration

  • Be Nice to Everyone (Not Just Those Who Can Help You)

  • Be a Team Player

  • Knowledge Check

Module 3:

  • Dealing with Rumors, Gossip, and Half – Truths

  • Its Effects on Morale

  • Reinforce the Truth with Facts

  • Deal With it Swiftly

  • Do Not Participate

  • Knowledge Check

Module 4:

  • Office Personalities (I)

  • Complainer

  • Gossiper

  • Bully

  • Negative Ned / Nancy

  • Knowledge Check

Module 5:

  • Office Personalities (II)

  • Information Keeper

  • Know-It-All

  • The Apple – Polisher

  • Nosey Neighbor

  • Knowledge Check

Module 6:

  • Getting Support for Your Projects

  • Gain Trust Through Honesty

  • Be Assertive

  • Blow Your Own Horn

  • Make Allies

  • Knowledge Check

Module 7:

  • Conflict Resolution

  • The Importance of Forgiveness

  • Neutralizing Emotions

  • The Benefits of a Resolution

  • The Agreement Frame

  • Knowledge Check

Module 8:

  • Ethics

  • Benefits of an Ethical Environment

  • Lead by Example

  • Ensuring Ethical Behavior

  • Addressing Unethical Behavior

  • Knowledge Check

Module 9:

  • You Are Not an Island

  • Never Burn a Bridge

  • Take the High Road

  • Trust is a Two-Way Street

  • Don’t Hide in Your Office

  • Knowledge Check

Module 10:

  • Social Events Outside of Work

  • How to Decline Politely

  • Rules When Attending

  • Meeting New People

  • Conversation Dos and Don’ts

  • Knowledge Check

Assessment:

  • Post-Test

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