Middle Manager

Welcome to the Middle Manager workshop. Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them.

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Introduction:

  • Course Objectives

Module 1:

  • Introduction to Management

  • What is Management?

  • What Do Managers Do?

  • What Does It Take to Be a Manager?

  • Why Does Management Matter?

  • Knowledge Check

Module 2:

  • Ethics and Social Responsibility

  • What is Ethical Workplace Behavior?

  • What is Unethical Workplace Behavior?

  • How to Make Ethical Decisions

  • What is Social Responsibility?

  • Knowledge Check

Module 3:

  • Managing Information

  • Why Information Matters

  • Strategic Importance of Information

  • Characteristics and Costs of Useful Information

  • Getting and Sharing Information

  • Knowledge Check

Module 4:

  • Decision-Making

  • What is Rational Decision-Making

  • Steps to Rational Decision-Making

  • Limits to Rational Decision-Making

  • Improving Rational Decision-Making

  • Knowledge Check

Module 5:

  • Control

  • Basics of Control

  • The Control Process

  • Is Control Necessary or Possible?

  • How and What to Control

  • Control Methods

  • Knowledge Check

Module 6:

  • Organizational Strategy

  • Basics of Organizational Strategy

  • Sustainable Competitive Advantage

  • Strategy-Making Process

  • Corporate, Industry, Firm Level Strategies

  • Knowledge Check

Module 7:

  • Innovation and Change

  • Organizational Innovation

  • Why Innovation Matters

  • Managing Innovation

  • Organizational Change

  • Managing Change

  • Knowledge Check

Module 8:

  • Organizational Structures and Process

  • Departmentalization

  • Organizational Authority

  • Job Design

  • Designing Organizational Process

  • Knowledge Check

Module 9:

  • Managing Teams

  • The Good and the Bad of Using Teams

  • Types of Teams

  • Work Team Characteristics

  • Enhancing Work Team Effectiveness

  • Knowledge Check

Module 10:

  • Motivation and Leadership

  • Basics of Motivation

  • Equity Theory

  • Expectancy Theory

  • What is Leadership?

  • Situational Leadership

  • Strategic Leadership

  • Knowledge Check

Assessment:

  • Post-Test

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