Middle Manager
Introduction:
- Course Objectives
Module 1:
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Introduction to Management
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What is Management?
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What Do Managers Do?
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What Does It Take to Be a Manager?
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Why Does Management Matter?
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Knowledge Check
Module 2:
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Ethics and Social Responsibility
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What is Ethical Workplace Behavior?
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What is Unethical Workplace Behavior?
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How to Make Ethical Decisions
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What is Social Responsibility?
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Knowledge Check
Module 3:
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Managing Information
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Why Information Matters
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Strategic Importance of Information
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Characteristics and Costs of Useful Information
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Getting and Sharing Information
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Knowledge Check
Module 4:
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Decision-Making
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What is Rational Decision-Making
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Steps to Rational Decision-Making
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Limits to Rational Decision-Making
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Improving Rational Decision-Making
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Knowledge Check
Module 5:
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Control
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Basics of Control
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The Control Process
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Is Control Necessary or Possible?
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How and What to Control
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Control Methods
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Knowledge Check
Module 6:
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Organizational Strategy
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Basics of Organizational Strategy
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Sustainable Competitive Advantage
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Strategy-Making Process
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Corporate, Industry, Firm Level Strategies
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Knowledge Check
Module 7:
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Innovation and Change
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Organizational Innovation
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Why Innovation Matters
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Managing Innovation
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Organizational Change
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Managing Change
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Knowledge Check
Module 8:
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Organizational Structures and Process
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Departmentalization
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Organizational Authority
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Job Design
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Designing Organizational Process
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Knowledge Check
Module 9:
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Managing Teams
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The Good and the Bad of Using Teams
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Types of Teams
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Work Team Characteristics
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Enhancing Work Team Effectiveness
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Knowledge Check
Module 10:
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Motivation and Leadership
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Basics of Motivation
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Equity Theory
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Expectancy Theory
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What is Leadership?
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Situational Leadership
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Strategic Leadership
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Knowledge Check
- Post-Test