Measuring Results from Training

Welcome to the Measuring Results with Training workshop. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

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Introduction:

  • Course Objectives

Module 1:

  • Kolb’s Learning Styles

  • The Four-Stage Process

  • Accommodators

  • Divergers

  • Convergers

  • Assimilators

  • Knowledge Check

Module 2:

  • Kirkpatrick’s Levels of Evaluation

  • Overview

  • Level One: Reactions

  • Level Two: Learning

  • Level Three: Behavior

  • Level Four: Results

  • Knowledge Check

Module 3:

  • Types of Measurement Tools

  • Goal Setting

  • Self-Evaluations

  • Peer Evaluations

  • Supervisor Evaluations

  • High-Level Evaluations

  • Knowledge Check

Module 4:

  • Focusing the Training

  • Performing a Needs Assessment

  • Creating Learning Objectives

  • Drilling Down into Content

  • Knowledge Check

Module 5:

  • Creating an Evaluation Plan

  • What Will We Evaluate?

  • When Will the Evaluation be Completed?

  • How Will We Evaluate It?

  • Who Will Perform the Evaluation?

  • Knowledge Check

Module 6:

  • Assessing Learning Before Training

  • Workplace Observation

  • Objectives Assessment

  • Pre-Assignments and Pre-Tests

  • Knowledge Check

Module 7:

  • Assessing Learning during Training

  • Reviewing Learning Objectives

  • Performing Hip-Pocket Assessments

  • Quizzes and Tests

  • Skill Assessments

  • Knowledge Check

Module 8:

  • Assessing Learning after Training

  • Evaluation Timelines

  • Learning Journal

  • Goal Setting

  • Additional Methods of Evaluation

  • Knowledge Check

Module 9:

  • The Long-Term View

  • Creating a Long-Term Evaluation Plan

  • Methods of Evaluation

  • Documenting Lessons Learned

  • Knowledge Check

Module 10:

  • Calculating the Return on Investment (ROI)

  • A Basic ROI Formula

  • Identifying and Measuring Tangible Benefits

  • Identifying and Measuring Intangible Benefits

  • Calculating Total Costs

  • Making a Business Case

  • Knowledge Check

Assessment:

  • Post Test

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