Managing Workplace Anxiety

Introduction:

• Course Objectives

Module 1:

• Types of Anxiety

• Generalized Anxiety Disorder

• Social Anxiety

• Panic Disorder

• Phobias

• Obsessive-Compulsive Disorder

• Knowledge Check

Module 2:

• Physical Symptoms

• Rapid Heartbeat

• Panic Attack

• Headache

• Trembling or Shaking

• Digestive Discomfort

• Knowledge Check

Module 3:

• Anxiety Triggers

• Fear of the Unknown

• Fear of Conflict or Confrontation

• Holding in Feelings

• Public Speaking

• Perfectionism

• Knowledge Check

Module 4:

• Anxiety vs. Nervousness

• Determining the Cause

• The Duration of Symptoms

• Intensity of Symptoms

• Interfering With Life

• Levels of Anxiety

• Knowledge Check

Module 5:

• Recognizing Anxiety in Others

• Avoiding Social Situations

• Difficulty Accepting Negative Feedback

• Difficulty Focusing on Tasks

• Irrational Fears

• Offering Support

• Knowledge Check

Module 6:

• Coping Strategies (I)

• Keeping a Journal

• Power of Positive Thinking

• Creating a “Me” Place

• Establish Attainable Goals

• 3-3-3 Rule

• Knowledge Check

Module 7:

• Coping Strategies (II)

• Talk With Family and Friends

• Get Enough Sleep

• Eating Well and Exercise

• Breathing Exercises

• Begin Small and Build Up to Larger Challenges

• Knowledge Check

Module 8:

• Acknowledge the Situation

• It’s OK to Make a Mistake

• Accept the Situation, and Move On

• Ending the Cycle

• Identify the Trigger

• You’re Not Alone

• Knowledge Check

Module 9:

• The Positive Aspects

• Alerts Us to Danger

• Improves Self-Awareness

• Great Motivator

• Prevent Mistakes

• Empathetic and Understanding

• Knowledge Check

Module 10:

• When to Seek Extra Help?

• Feeling Overwhelmed

• Physical Changes

• Unable to Work or Function

• Experiencing Panic Attacks

• Feelings of Irritability

• Knowledge Check