Generation Gaps

Module 1:

• History

• What Generations Exist in the Workplace

• What Defines a Generation

• What This Means in the Workplace

• Knowledge Check

Module 2:

• Traditionalist

• Their Background

• Their Character

• Their Working Style

• Knowledge Check

Module 3:

• Baby Boomers

• Their Background

• Their Character

• Their Working Style

• Knowledge Check

Module 4:

• Generation X

• Their Background

• Their Character

• Their Working Style

• Knowledge Check

Module 5:

• Generation Y

• Their Background

• Their Character

• Their Working Style

• Knowledge Check

Module 6:

• Generation Z

• Their Background

• Their Character

• Their Working Style

• Knowledge Check

Module 7:

• Differences Between

• Background

• Attitude

• Working Style

• Life Experience

• Knowledge Check

Module 8:

• Finding Common Ground

• Adopting a Communication Style

• Creating an Affinity Group

• Sharing Knowledge

• Knowledge Check

Module 9:

• Conflict Management (I)

• Younger Bosses Managing Older Workers

• Avoid Turnovers With a Retention Plan

• Breaking Down the Stereotypes

• Knowledge Check

Module 10:

• Conflict Management (II)

• Embrace the Hot Zone

• Treat Each Other as a Peer

• Create a Succession Plan

• Knowledge Check