Creative Problem Solving

Module 1:

• The Problem Solving Method

• What is a Problem?

• What is Creative Problem Solving?

• What are the Steps in the Creative Solving Process?

• Knowledge Check

Module 2:

• Information Gathering

• Understanding Types of Information

• Identifying Key Questions

• Methods of Gathering Information

• Knowledge Check

Module 3:

• Problem Definition

• Defining the Problem

• Determining Where the Problem Originated

• Defining the Present State and the Desired State

• Stating and Restating the Problem

• Analyzing the Problem

• Writing the Problem Statement

• Knowledge Check

Module 4:

1. Preparing for Brainstorming

2. Identifying Mental Blocks

3. Removing Mental Blocks

4. Stimulating Creativity

5. Knowledge Check

Module 5:

• Generating Solutions (I)

• Brainstorming Basics

• Brainwriting and Mind Mapping

• Duncker Diagrams

• Knowledge Check

Module 6:

• Generating Solutions (II)

• The Morphological Matrix

• The Six Thinking Hats

• The Blink Method

• Knowledge Check

Module 7:

• Analyzing Solutions

• Developing Criteria

• Analyzing Wants and Needs

• Using Cost/Benefit Analysis

• Knowledge Check

Module 8:

• Selecting a Solution

• Doing a Final Analysis

• Paired Comparison Analysis

• Analyzing Potential Problems

• Knowledge Check

Module 9:

• Planning Your Next Steps

• Identifying Tasks

• Identifying Resources

• Implementing, Evaluating, and Adapting

• Knowledge Check

Module 10:

• Recording Lessons Learned

• Planning the Follow-Up Meeting

• Celebrating Successes

• Identifying Improvements

• Knowledge Check