Business Etiquette

Welcome to the Business Etiquette workshop.

1 student enrolled

 

Module 1:

  • Getting Started
  • Workshop Objectives

Module 2:

  • Understanding Etiquette
  • Etiquette Defined
  • The Importance of Business Etiquette
  • Case Study

Module 3:

  • Networking for Success
  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names
  • Case Study

Module 4:

  • The Meet and Greet
  • The Three-Step Process
  • The Four Levels of Conversation
  • Case Study

Module 5:

  • The Dining in Style
  • Understanding Your Place Setting
  • Using your Napkin
  • Eating Your Meal
  • Sticky Situations and Possible Solutions
  • Case Study

Module 6:

  • Eating Out
  • Order in a Restaurant
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  • Case Study

Module 7:

  • Business Email Etiquette
  • What are you Working For?
  • Breaks
  • Top 5 Technology Tips
  • Case Study

Module 8:

  • Phone Etiquette
  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cellphone Do’s and Dot’s
  • Case Study

Module 9:

  • The Written Letter
  • Thank You Notes
  • Formal Letter Informal Letter
  • Case Study

Module 10:

  • Dressing for Success
  • The Meeting of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear
  • Case Study

Module 11:

  • International Etiquette
  • General Rules
  • Important Points
  • Preparation Tips
  • Case Study

Module 12:

  • Wrapping Up

 

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