Being a Likeable Boss

Module 1:

• Is it Better to be Loved or Feared?

• The Case for Fear

• The Case for Love

• The Case Against Either

• The Middle Ground

• Knowledge Check

Module 2:

• Leadership as Service

• Top-Down Hierarchies

• A Lateral Perspective

• Know Your Employees

• Genuine Empathy and the Power to Lead

• Knowledge Check

Module 3:

• Leadership by Design

• Begin With the End in Mind

• Setting Goals

• Determining Values

• A Mission Statement

• Knowledge Check

Module 4:

• Understanding Motivation

• Dramatism

• The Pentad

• Guilt and Redemption

• Identification

• Knowledge Check

Module 5:

• Constructive Criticism

• What are Your Intentions?

• A Positive Vision of Success

• Feedback Sandwich

• Following up (Versus Badgering)

• Knowledge Check

Module 6:

• The Importance of Tone

• Lighting a Fire

• Calming a Storm

• Adult Versus Parent

• Changing the Script

• Knowledge Check

Module 7:

• Trusting Your Team

• Dangers of Micromanaging

• Delegation and Anxiety

• Aces in Their Places

• Celebrating Success

• Knowledge Check

Module 8:

• Earning the Trust of Your Team

• Honesty

• Reliability

• Availability

• Openness

• Knowledge Check

Module 9:

• Building and Reinforcing Your Team

• Identifying Team Strengths and Weaknesses

• Identify Team Roles

• Design Exercises with Specific Goals

• What to Avoid

• Knowledge Check

Module 10:

• You are the Boss of You

• What Kind of Person Would You Follow?

• Self-Awareness

• Self-Improvement

• Keeping Your Balance

• Knowledge Check