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Business Development
For many people, the term Contact Center relates to sales calls and telemarketers. However; a contact center can provide assistance in many differe...
$34
$19
Featured
Business Development
The term “high performance teams” has become a frequently used buzzword. It is easy to talk about high performance teams, but what are they, how ar...
$233
Featured
Business Development
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course wi...
$25
Business Development
Succession planning and replacement planning are two different things. Replacement planning is focused on identifying immediate understudies, while...
$12
Business Development
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails...
$11
Business Development
Social media is an ever-evolving field. The power of social media is its ability to allow for interaction and the sharing of information with anyone.
$23
Business Development
“Sales” is much more than providing the customer with the goods, in exchange for money. Sales involve a relationship, not only between the sales re...
$11
Business Development
Employees must realize that they are acting as a representative for the company and should be knowledgeable of its products and services. Preparing...
$13
Business Development
Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership shows that man...
$11
Business Development
Welcome to the Sales Fundamentals workshop. Although the definition of a sale is simple enough, the process of turning someone into a buyer can be ...
$11
Business Development
Prospecting and lead generation are essential to the success of any sales organization. Unfortunately, many people view the process as tedious and ...
$11
Business Development
Welcome to the Proposal Writing workshop! This course will take participants through each step of the proposal writing process, from understanding ...
$22