Introduction:
- Course Objectives
Module 1:
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Communicating with Body Language
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Learning a New Language
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The Power of Body Language
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More than Words
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Actions Speak Louder Than Words
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Knowledge Check
Module 2:
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Reading Body Language
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Head Position
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Translating Gestures into Words
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Open Vs. Closed Body Language
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The Eyes Have It
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Knowledge Check
Module 3:
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Body Language Mistakes
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Poor Posture
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Invading Personal Space
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Quick Movements
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Fidgeting
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Knowledge Check
Module 4:
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Gender Differences
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Facial Expressions
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Personal Distances
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Female Body Language
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Male Body Language
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Knowledge Check
Module 5:
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Nonverbal Communication
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Common Gestures
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The Signals You Send to Others
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It’s Not What You Say, It’s How You Say It
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What Your Posture Says
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Knowledge Check
Module 6:
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Facial Expressions
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Linked with Emotion
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Micro-Expressions
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Facial Action Coding System (FACS)
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Universal Facial Expressions
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Knowledge Check
Module 7:
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Body Language in Business
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Communicate with Power
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Cultural Differences
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Building Trust
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Mirroring
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Knowledge Check
Module 8:
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Lying and Body Language
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Watch Their Hands
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Forced Smiles
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Eye Contact
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Changes in Posture
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Knowledge Check
Module 9:
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Improve Your Body Language
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Be Aware of Your Movements
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The Power of Confidence
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Position and Posture
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Practice in a Mirror
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Knowledge Check
Module 10:
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Matching Your Words to Your Movement
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Involuntary Movements
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Say What You Mean
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Always Be Consistent
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Actions Will Trump Words
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Knowledge Check
- Post-Test